Kent State UXD Program:Reflective Journaling Week 1

One of the things that stuck with me from this week was the simple power of noticing or observation.  This was well presented in Tony Fadell's TED talk.  As a former IT professional I understand we can often start to think about solutions before we really focus and listen.  It is much easier and fun to immediately start thinking about a new design or a new solution.  The romantic notion of creating something and being innovative in your career is very seductive.  But I believe the profession of User Experience unlike many is a great example of a career that provides a service vs a specific product.  If you believe that you are providing a service to your customer or client then observation is probably one the most important skills you can build upon.